Host’s Guide – Short Term Rental


For Owners

Host’s Guide:

Hi there! Thanks for using It’s Borrowed to customize your STR experience. We wanted to go over a few things to help you use our service. This guide is for Hosts renting out extras to their Guests. Here are some of our other guides.

Check out our terms and conditions here.

Eligibility

18 years of age

Valid credit card

Reside in the United States

 

Items not allowed

• Weapons (Knives, bows, guns, potato guns, stun guns, explosives, etc)
• Single use items (bullets, diapers, disposable good of any kind)
• Living things (People, animals, yeast, etc)
• Items of sexual nature (sex toys, pornographic media or photos)
• Media files (hard copy or digital)
• Food or hygienic items (toothpaste, Deodorant)
• Items that you value over $500
• Anything you or someone else would deem dangerous
• Items you don’t own or have the rights to lend out or sublet.
• Irreplaceable or sentimental items.

Have a question about what you can rent out? Need Help?
Contact The Help Desk

How to rent your items

  • List your items and include photos.
  • Insert your replacement value based on age and wear.
  • Insert your rate per day, (minimum is $4 so we can cover fees).
  • You can also list a package containing many items as long as the total value doesn’t exceed $500.
  • Share your It’s Borrowed profile with your guests when they book their stay. (see below)
  • When an item request comes in, Confirm the rental.
  • Arrange the items for your guests when they arrive or bring them by after your guests have checked in.
  • Click the “Picked up Item Button”
  • Click the “Item has been returned” button when you verify return of the items.

How To Share Your It’s Borrowed Profile

Three different ways
  • From your “My Profile” section in It’s Borrowed, you can click share and send via email or text to your guest.
  • Include your profile link in your welcome email to guests
  • Include your profile link in your “House Manual” see below

It’s Borrowed prefers the sharing the House Manual with your It’s Borrowed profile link.

Fees

The rental fee will be paid to you via Stripe, minus the It’s Borrowed service fee of 10%. Contact the Help Desk if an item is returned late. Renters will be charged double daily rate plus service fees for late days. Items 5 days or more overdue will be considered lost (see below).

Accidents happen!

In the event that a rented item is damaged, contact the Help Desk with photos of the damage and It’s Borrowed will mediate the cost to replace or fix. If the item is deemed 50% damaged or unusable you the renter, will be charged the replacement value which will go to the owner along with money from the rental, minus the 10% service fee for the rental which will go to It’s Borrowed. Money awarded for replacement and rental will not exceed 110% of the replacement value.