Host’s Guide (New) – Short Term Rentals


For Hosts

Host’s Guide

Hi there! Thank you for joining the It’s Borrowed family.  We want to go over a few things to help you be successful. This guide is for Hosts renting out extras to their Guests.

It’s Borrowed is a mobile app giving you the ability to rent bonus amenities to your guests.

#1: Your guest books your home.

#2:  You confirm your booking and send a link to your It’s Borrowed profile. You can list items that you have available in your listing description as well.

#3 Rental requests for your items come through the app which you accept and then arrange the items before the guest arrives. The items are things that you have in inventory or offer items and purchase them via Amazon when your guest requests them.

#4: Store the items away after the guest has used them.

We create this Host guide to help you create your profile and start renting.

Here are some additional guides.

Guest’s Guide

Fee Schedule

 

Step #1 Build Profile

It only takes a minute to build your profile or we can do it for you.

 

 

 

Step #2 Share Profile

Share your It’s Borrowed profile with future guests before they arrive.

 

 

 

Step #3 Rent Items

Fulfill item requests from your own inventory or buy items as they are requested.

 

 

Step #4 Get Paid

We use Stripe to collect from your guest and pay you direct.

 

 

Step 1: Build your It’s Borrowed profile

(or have us do it)

 

 

You can post items you currently have in inventory or post items you are willing to purchase when a request comes in. Offerup, Amazon Prime, Play it Again Sports and the Swap Meet are great places to get great items.

Here is a link to a great example profile. Yours can look like this without purchasing any items in advance.

Eric’s It’s Borrowed Profile

    1. Login to It’s Borrowed.

    2. Click “List your stuff”.

    3. Add photo and description.

    4. You can create packages too.

    5. Click Publish


    Pro Tip

    Want us to build your profile for you?

    Simply choose the amenities that you want to offer and we will email you when we’re done. You are responsible for sourcing the items when your guest requests them. Click Here for Worksheet.

     

     

    Step 2: Share your profile with future guests

    Here are a few ways to share your It’s Borrowed profile with upcoming guests.

    Option #1. From your “My Profile” section in It’s Borrowed, you can click share and send via email or text to your guest.

    profile

    Option #2. Include your profile link in your automated email series to guests. Email the link to yourself first and save it.

    Option #3. Include your profile link in your Airbnb “House Manual”. When you send your guest emails through Airbnb, include the House Manual. We have also created a template you can drop in your guest emails, click here for template.

    Here is our House Manual.

    Option #4. We have partnered with Hostfully, which is an amazing platform to share the specifics of your listing. Cards can be created for It’s Borrowed, House Manual, Arrival/Departure, local hot spots and more. The platform is free for one unit and we have a special arrangement for It’s Borrowed Hosts. Use coupon code “itsborrowed” for 2 free months of Hostfully “Power Host” and “Prime” products.

    Option #5. Have a custom website for your listings? Embed an It’s Borrowed image and link it to your It’s Borrowed profile page.

    Step 3: Rent items to your guests

    When an item request comes in, Confirm the rental. If you don’t yet own that item, head over to Amazon Prime, Offerup or Play it Again Sports to acquire the item.

    Arrange the items for your guests when they arrive or bring them by after your guests have checked in. You may deliver the items to the unit or keep them onsite.

    Next Click.

    button2

    Click the “Item has been returned” button when you verify the return of the items.

    returned

    Clean and maintain your items as necessary.

    Your money is transferred to you via Stripe when the rental is completed.

    That completes the process!

    Eligibility

    18 years of age

    Valid credit card

    Reside in the United States

    Items not allowed

    • Weapons (Knives, bows, guns, potato guns, stun guns, explosives, etc)
    • Single use items (bullets, diapers, disposable good of any kind)
    • Living things (People, animals, yeast, etc)
    • Items of sexual nature (sex toys, pornographic media or photos)
    • Media files (hard copy or digital)
    • Food or hygienic items (toothpaste, Deodorant)
    • Items that you value over $500
    • Anything you or someone else would deem dangerous
    • Items you don’t own or have the rights to lend out or sublet.
    • Irreplaceable or sentimental items.

    Fees

    The rental fee will be paid to you via Stripe, minus the It’s Borrowed service fee of 10%. Contact the Help Desk if an item is returned late. Renters will be charged double daily rate plus service fees for late days. Items 5 days or more overdue will be considered lost (see below).

    Accidents happen!

    In the event that a rented item is damaged, contact the Help Desk with photos of the damage and It’s Borrowed will mediate the cost to replace or fix. If the item is deemed 50% damaged or unusable you the renter, will be charged the replacement value which will go to the owner along with money from the rental, minus the 10% service fee for the rental which will go to It’s Borrowed. Money awarded for replacement and rental will not exceed 110% of the replacement value.

    With that out of the way, we want you to think outside the box and post requests to borrow any item that makes your life easier!

    Have a question about what you can rent out? Need Help?
    Contact The Help Desk