FAQ


We are here to help
FAQ

Acquiring items to rent out.

Yes, the rental company has it’s own loss or damage policy so It’s Borrowed is not responsible in anyway for the items.

No, You can post items you don’t yet own to It’s Borrowed. When a request comes in for that item you can acquire the items quickly from Offerup, Swap Meet, Play it Again Sports, Amazon or through our It’s Borrowed Store which features Amazon Items perfect for It’s Borrowed.

Posting Items

Yes, It’s Borrowed allows strangers to rent items to others. Delivery and pickup is up to you.

Use common sense and don’t post dangerous or items of bad taste.

 Items not allowed:

 

  • Weapons (Knives, guns, potato guns, explosives, etc)
  • Single use items (bullets, diapers, disposable goods)
  • Food or hygienic items (toothpaste, Deodorant)
  • Living things (People, animals, yeast, etc)
  • Media files ( hard copy or digital)
  • Items that you value over $500
  • Anything you or someone else would deem dangerous
  • Items of sexual nature (sex toys, pornographic media)

It is up to you. We recommend being less than local companies offering similar items.

No, You can post items you don’t yet own to It’s Borrowed. When a request comes in for that item you can acquire the items quickly from Offerup, Swap Meet, Play it Again Sports, Amazon or through our It’s Borrowed Store which features Amazon Items perfect for It’s Borrowed.

We currently only allow one image per item.

Category: Posting Items

There is currently no limit to how many items you can post.

Category: Posting Items

Rental Items

Don’t use anything that doesn’t appear safe. Email help@itsborrowed.com for a replacement

Yes, It’s Borrowed allows strangers to rent items to others. Delivery and pickup is up to you.

Use common sense and don’t post dangerous or items of bad taste.

 Items not allowed:

 

  • Weapons (Knives, guns, potato guns, explosives, etc)
  • Single use items (bullets, diapers, disposable goods)
  • Food or hygienic items (toothpaste, Deodorant)
  • Living things (People, animals, yeast, etc)
  • Media files ( hard copy or digital)
  • Items that you value over $500
  • Anything you or someone else would deem dangerous
  • Items of sexual nature (sex toys, pornographic media)

It’s Borrowed rentals are by the day. If you need something long term you can ask the owner to drop the daily rate to as low as $4 per day.

It is up to you. We recommend being less than local companies offering similar items.

Yes, the rental company has it’s own loss or damage policy so It’s Borrowed is not responsible in anyway for the items.

No, You can post items you don’t yet own to It’s Borrowed. When a request comes in for that item you can acquire the items quickly from Offerup, Swap Meet, Play it Again Sports, Amazon or through our It’s Borrowed Store which features Amazon Items perfect for It’s Borrowed.

We only cover items up to $500 so cars aren’t covered for use in It’s Borrowed.

You can ask your host to post additional items to meet your needs or post a “Neighborhood request” in  app for other users to provide you with items. Pickup and delivery may be necessary.

We recommend disinfecting all items before use. Owners are instructed to hand over items in a clean condition but are not liable for dirt or contamination.

Category: Rental Items

Yes, choose only the days you want to rent the item. If you need it longer, go into the It’s Borrowed app and request the item for additional days.

If an item doesn’t work, email help@itsborrowed.com. We will track down a replacement.

Category: Rental Items

Please email help@itsborrowed.com and we will track down your items.

Category: Rental Items

Please email help@itsborrowed.com and we will ask the item owner to come by and clean the items.

Category: Rental Items

Please return items just as you received them. If you unpackaged or unfolded something please repackage and refold. Clean items to the condition you received it in.

Category: Rental Items

Sometimes the picture does not match exactly the item you rented. If you find the item is not usable, we can help to find a replacement. Email help@itsborrowed.com for assistance.

We currently only allow one image per item.

Category: Posting Items

There is currently no limit to how many items you can post.

Category: Posting Items

No, they stay up until you take them down.

Category: Rental Items